Product Specialist

from 3 to 5 year(s) of Experience

Job Description

Roles and Responsibilities

Your Role:

We are looking for a Product Specialist to provide consulting, services and support to PTC customers. You will diagnose and troubleshoot issues reported by customer facing while using PTC IOT Products and consulting customer to help them implementing end to end IOT solution


Your Impact:

This job is perfect opportunity for candidates who want to get exposure to IOT domain and want to explore their knowledge as Technical consultant.


Your Day-to-Day

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Must-Have Skills
  • Flexible to Work 24x7
  • Java, JS, Node JS
  • Proven work experience as a Software consultant or Technical Engineer.
  • Have good troubleshooting skills and ability to diagnose and troubleshoot basic technical issues.
  • Excellent problem-solving and communication skills.
  • Have knowledge of ThingWorx/IOT domain would be plus




Key Skills

Education-

UG:Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization

Doctorate:Any Doctorate - Any Specialization

Company Profile

PTC Software India Pvt. Ltd

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today's new technology to drive digital transformation. Headquarters- Boston, Massachusetts Founded- 1985 Specialties- Product Development Solutions, PLM - Product Lifecycle Management, CAD- Computer Aided Design, Internet of Things, Application Lifecycle Management, Service Lifecycle Management, Supply Chain Management, Augmented Reality, virtual reality, digital transformation, Indsutrial IoT, digital twin, and additive manufacturing.
View Contact Details+

Recruiter Name:Priya Mishra

Contact Company:PTC Software India Pvt. Ltd

Reference Id:33260

Website:http://ptcindiajobs.ptc.com

Salary:

Not Disclosed by Recruiter

Functional Area:

Other

Employment Type:

Full Time, Permanent